I want to move on to a similar theme but to our other panellists from Flight Claim Canada. The structure that Dr. Lukács has suggested sounds to me less like a bill of rights for passengers and more like a bill of penalties against airline providers in terms of the compensatory model. If we adopted his approach and said we're going to make mandatory payment—once you break the rule, you make the payment rather than assessing the situation with the customer—it might lead to a circumstance.... I think he said a two-hour delay would be appropriate for domestic flights, and a three-hour delay for international flights. In an instance where that doesn't cause a passenger to miss a connection, for example, is it your opinion that the same penalty should still apply, or should we take an individual approach as was suggested by the testimony by Air Canada earlier this week?
On September 14th, 2017. See this statement in context.