Madam Chair, I just want to preface my comments by saying that this whole process and what we're trying to contribute to the overall, bigger strategy is quite frankly about people.
We're trying to balance passenger rights with value, as well as recognizing the returns that you expect to do business. As a business person, I recognize the challenges you have and that we all have. The way I was brought up in the business world was that you deal with it, period. Easy or not easy, you deal with it. While you deal with it, you put plans in place. You put contingencies in place and best prepare for those situations on an ongoing basis because we all recognize that businesses don't always run smoothly. At the same time, we also have to respect the people that we're actually trying to make it run smoothly for, who are once again, people.
Having said that, my first question is for Mr. Walker. With the organization you represent, it seems the Minister of Transport has moved fairly quickly on this bill. That's why we're here the week before the House is scheduled to sit. With regard to air passenger rights, which is our priority in having embarked on this process, in a span of a year and a half, he's put forward a very comprehensive set of goals and a regulatory plan to ensure necessary safeguards for Canadian air passengers. How long has CAA been pushing for such a regulatory track?