Mr. Yates, I want to touch on what Bruce said.
What I'm hearing is that the program you are implementing seems to be setting something like a gold standard. Why is this happening all of a sudden? Was there a change of leadership at your utility in your city so that you're championing this? I commend you for it, because I see that in a lot of the practices you're implementing, you're ahead of the curve. Why is that? Is that because of poisoning in your municipality or just leadership, or what happened?