I'll answer that.
First of all, I mentioned that Transport Canada is doing an occupational health and safety investigation. That's under the labour code, and my deputy minister told me that it could result in charges in the case of the tragic accident in Field, B.C.
I'm very happy that we came forward with passenger protection, because people have been asking us for 10 years—as long as I've been a politician—for that. There's a period when people begin to say, “Well, look, I wasn't treated properly. According to my interpretation of the rules, I should have been compensated”, and the airlines say, “No, that's not what we think.” In that case, as you know, many are going to the Canadian Transportation Agency, which will arbitrate.
I would call this the kind of shakedown that needs to happen when the airlines and the passengers have different interpretations. I think we're going to come out of this with a much clearer understanding, and there will be a lot fewer of the situations you've described.