I met with the families and I apologized to them personally for not meeting with them earlier. The culture at Transport Canada, an organization I'm extremely proud of, that is very, very competent, is one of dealing with technical issues. We should have been more sensitive to the fact there were humans also involved here, and I apologized to the families. We learned some lessons there, because as you probably noticed, when flight 752 was tragically shot down in Iran, we were much quicker to react.
So I apologized for that. Our culture was to try to find the source of the problem. The fact that I did not, nor did other government officials, meet with them right after is something that I accept in terms of responsibility—