Mr. Streiner displayed stunning ignorance about the mandate of his own organization in what he stated in his testimony.
While the APPR is fully drafted, it is not a complete code. In the past 16 years, the agency had no [Inaudible--Editor] to enforce passengers' fundamental right to a refund. He did so—and his organization did, to be more precise—based on the Canada Transportation Act and the air transportation regulations, not the APPR. The Canada Transportation Act and the air transportation regulations remain in effect; they have not been amended. The law has been and remains that passengers still have a fundamental right to a refund regardless of the reason for the cancellation of a flight.