Thank you, Chair, for the question.
I do fully agree that this has been a significant challenge for everyone—all Canadians. I don't think anyone is to blame, per se, for the pandemic. It really just happened.
We were fortunate in that we had already developed a partnership with a company called BlueDot, which is a health AI company that helped give us almost an early warning of this pandemic. I'd be dishonest if I said I didn't realize early on in January how much of a significant pandemic this would be.
Having said that, Mr. Chair, as they mentioned, we did have a pandemic playbook that we had reviewed early on in January. As most of you may know, we did review our own internal processes, our pandemic response and subsequently did make the decision to stop our flights to China. I believe it was January 26.