As the member indicated, the devastating impact of COVID-19 on the travel industry, writ large, and the air travel industry has hit the independent travel agents hard. They're some of the many Canadians who have felt the impact.
As the minister said, the government has put in place a series of programs to help Canadians through these impacts: the CERB, the wage subsidy, etc. The particular issue of the impact on travel agent commissions with respect to refunds is an issue that the government has recognized as an important one, and it is an element in the discussions with the major airlines in terms of a package and a plan on a way forward.