Thank you, Mr. Chair. I'll direct these questions towards Deputy Minister Keenan, please.
Mr. Keenan, due to COVID-19, Canadians have lost millions of dollars in cancelled plane tickets. Airlines are currently providing vouchers for future travel, but vouchers don't put food on residents' tables. Many Canadians believe they should be reimbursed for their airfares. The CTA has yet to address many of the 10,000 complaints they've received from Canadian consumers demanding reimbursements for flights cancelled due to the COVID-19 pandemic.
What is your department's plan for addressing this issue of travel refunds as vouchers are not sufficient?