Thank you very much, Chair.
I'd like to turn to the part of our motion that actually addresses the impact of rail operations on neighbouring communities, because I know that a number of MPs, including some on this committee, have to deal with constant complaints from their citizens. These are complaints about excessive noise, vibrations, tying up traffic at intersections and issues that generally reduce the quality of life of residents. Probably at the back of their minds they do know about Lac-Mégantic and the derailment in Mississauga many years ago, so this is a source of not only annoyance, but also potentially of serious issues.
I'd like to ask Mr. Oommen about this. What exactly does the Canadian Transportation Agency do in these cases to help citizens?