With our railway safety inspectors we're very responsive to complaints or issues when they're raised, and we do take the opportunity to then make inspections when complaints are made, and to potentially look for non-compliance. We then have graduated enforcement mechanisms at our disposal, including administrative monetary penalties, and orders as well.
We also have regulatory requirements in place, for example, to help mitigate some of the impacts of railway operations. An example I would flag would be under the grade crossings regulations. We have requirements that prohibit railways from blocking a crossing for more than five minutes. If there is a complaint, then Transport Canada can send an inspector, and then if appropriate, issue a fine.
There was a recent example in December 2020 when a Transport Canada inspector applied a fine to a railway company for blocking a crossing beyond the regulated time limit.