Members, while we check, I would like to get some clarification from Mr. Hanson regarding Mr. Soroka's question, even though this might not be the norm for a chair to do. Mr. Soroka asked a question about travel agents, and it's within this committee's interest. The importance of this issue has been discussed previously, too, by members of the committee because sometimes it can fall through the cracks, or these folks, travel agents, maybe seemed to have fallen through the cracks. I thought Mr. Soroka brought up a great point, a great question, with respect to that. I just want to get clarity from you to declare the travel agents.... Do you see them in a similar way as you would see the passengers who are unable to get refunds?
On December 1st, 2020. See this statement in context.