First of all, we know that we own the guest relationship, so we are at the end always accountable for making sure that they make it through the airport, into their seat and on the way out again. I can only re-emphasize what has been said before by Nada and others, that it is an end-to-end experience and that we need to get it right. This involves various stakeholders. I'm not saying this because I would be finger pointing, but we have to work together to get a seamless experience.
I think there's room for improvement in Canada. I've worked in Europe before—if you'll allow me to add this experience—and, in Europe, there was a regulation introduced about 15 years ago that targeted this end-to-end piece by saying that all services related to passengers with reduced mobility must be provided by the airport and only by the airport end to end. This took a lot of complexity out of the system—there were no more handover points, no different parties handling wheelchairs and doing all the logistics around it—and this has dramatically improved the end-to-end airport experience at European airports.