The way we do it is that every employee who is guest-facing and who potentially interacts with people with disabilities has to be trained, and every employee or supplier that is handling equipment has to be trained. It's mandatory, and it's repetitive, so it's constantly being updated. What we don't have is.... Not every leader and every executive no matter what their role is has to do every training at the company. For example, I don't take flight training because I'm not a pilot. However, I make sure that every pilot is properly trained. My job is to make sure that everyone who interacts with people with disabilities or with their equipment is properly trained, and that's the case. Of course, we have awareness training, which we all go through.
