Thank you, Chair.
Welcome to all of our witnesses today.
What we are talking about today is a real concern to all of us as MPs as we hear from some of our constituents about the challenges of flying, particularly those with disabilities.
When you fly, there seems to be very little accommodation in a lot of cases, unlike what you find, for example, when taking a train like VIA, where there are accommodations for people with disabilities in wheelchairs. We don't see that in many of the airlines.
I want to talk about the Auditor General's report, and there were three areas that were outlined for improvement. Specifically, the report highlighted three areas for improvement for CATSA. One was to meet the web accessibility standards. The second was the timelines of accessibility training and further consultations with persons with disabilities related to that training. The final one was to develop and implement a strategy to better analyze complaint data.
Can you as a group share with this committee if there's been any improvements in one or all of these areas that were identified?