Unfortunately, when we're talking about air passenger rights, the government has been sabotaging its own policy. Parliament last summer passed legislation allowing for an increase in the maximum amount of fines—administrative monetary penalties—to $250,000 as the cap, per instance, per violation of the APPR, yet the government has not amended the regulations to reflect the same.
Similarly, Parliament mandated a cost-recovery fee to cover taxpayers' expenses for adjudicating complaints that the airlines themselves caused. The consultation hasn't taken place about that, and the government has not put in place what Parliament expressly mandated.