When we look at the United States, it's different because there are statistics, and the public reporting of statistics. You can go on the DOT website, and find daily and monthly statistics on lost or damaged mobility aids. What the airline has done doesn't remain a secret.
We should implement a similar system in Canada. We can perhaps enhance the statistical reporting of disability-related complaints that the airlines themselves receive.
As for other matters, the one-person-one-fare rule has been a pioneering effort in Canada. I don't think we should be looking at other countries. On the contrary, we should set an example and be international leaders in accessibility. We should be expanding the one-person-one-fare rule to all flights, not only within Canada but also to and from Canada.