In addition to these passengers who were subjected to humiliating and unacceptable boarding and disembarking processes, we've heard about numerous cases where a wheelchair or a care aid is not the same as a piece of luggage. This is essential to the ability of a person with a disability to live life to the fullest. When you damage a wheelchair that costs sometimes in the tens of thousands of dollars, or it doesn't arrive and someone is thrown into an airport wheelchair, that's obviously unacceptable.
What do you believe the solution is to ensure that these disability aids are not treated like Samsonite suitcases and are, in fact, treated as extensions of the persons with disabilities? How do we ensure that they are given a priority where there's just no chance that these highly specialized pieces of equipment can be left behind or damaged? What is the response of government to ensure that this simply cannot happen to persons with disabilities who are travelling?