Mark Strahl at the Transport, Infrastructure and Communities Committee

I appreciate that.

I want to ask one more question.

When someone books a ticket on WestJet and they've identified that they have an accessibility or disability need, at what point does WestJet take ownership of that passenger for the care of the passenger?

Vance asked about end-to-end care, because we've heard of stories where there's a re-booking. People are now waiting for a flight for four hours and they're just sitting in the gate area. What relationship do you have with the airports to ensure that there's not a missed hand-off, where people are not provided care and customer service from the time they enter the airport until the time they exit your aircraft at the other end? How do you work with the airports to ensure that's happening?