Actually, we will not ask because, from a privacy perspective, we would never come up and ask, “Do you have any disability or require assistance?”
Our screening contractors are trained to observe proactively if somebody may need assistance. They also are trained to look for the sunflower lanyard for people with hidden disabilities who want the extra help.
Coming up, what we will be doing—which is new—is having non-screening officers, people who are fluently bilingual whose sole job is to help people through the system, to help people through the security screening. If they see somebody struggling, they'll literally walk them through to the special needs line or to any line, and make sure that they're there with them throughout the process to provide them with any support they need. Those are additional resources that we never had in any previous contract, but they are there just for the support of the travelling public, specifically for persons who require additional assistance.