Thank you.
I want to go quickly to Ms. Vrooman.
The airport I travel through the most is yours. We often hear about luggage or handling—in this case mobility aids. I assume that is a shared responsibility between the airlines and the airport. Am I correct in that?
Could you tell me, from the time someone who requires a mobility aid wants to get on an aircraft, what role does YVR play in that? How are you working to ensure that things that are not simply luggage, but necessary for the respect and dignity of that person with a disability get on to the aircraft? We've heard even today of some unacceptable examples.
What specific steps have you taken to upgrade your performance in that regard?