It definitely is a place where there are breakdowns. It's mostly reliant on, I would say, whether or not there has been adequate planning and staffing.
This is an area where I think there's room for government and the sector to sort of work together.
There's also a piece that is important, which is for people with disabilities to know about how they participate in this process in terms of letting an organization know they're coming. If that is in place, then organizations can ensure the staff are there. If they don't know, that obviously creates challenges for them.
I think there's room for the airlines and government—the regulators—to come together to help inform and educate on both sides of the equation.