Mr. Péloquin, I understand the processes and protocols, but I would remind you that, when incidents like this occur involving people, rapid communication is paramount. It is inexplicable that you did not communicate with the Minister of Transport that same day, that you or one of your peers did not pick up the phone to contact the minister, and that the minister, after seeing in the media that an incident like this was taking place, did not bother to communicate with you to try to see if anything could be done for the passengers. Every effort should have been made to help the passengers on the train when they were in trouble, not 48 hours later.
What lessons have you learned from the incident? Do you think more effort should be made? Should you authorize people to call you on your cellphone as soon as a problem like this arises, where a train sits on the tracks for so long?