The 2022 incidents and the subsequent investigation helped us improve several aspects of the procedures and protocols we had at Via Rail, including the internal communication protocol and the one with the Department of Transport.
The events of August 31 showed us that, even after new measures were put in place in 2022, there were still shortcomings. That is why we immediately took measures to correct the shortcomings that we quickly identified. We also launched an independent special investigation to see if there were other aspects that we had overlooked.