You're absolutely right. It's unacceptable. Although it's an isolated incident, one is too many. We fully agree with that.
I did have a conversation with the then minister on the Tuesday after the long weekend, and shortly after that received a letter indicating what he wanted, actions he wanted Via Rail to perform in an urgent manner. We are to respond within 30 days, as you highlighted.
We've already provided an interim response to that letter. Within two weeks, we prepared an interim response that highlights the actions that we've already taken, and we're working through the independent investigation, under Mr. Lavoie's leadership, to provide a full response within the timeline.