Thank you for that. The elephant in the room is the flight and duty regulations.
In order to implement the flight and duty regulations, we had to employ more people to manage the hours for the pilots and we had to hire more crew schedulers. We had to have people constantly auditing because of the incredible intricacy of these flight and duty regulations. They are night-and-day different from the ones that we previously had.
The number of things we have to track is just so much more cumbersome. We lost 30% of every pilot's hours, so we had to hire more people, which just increases the cost of everything along down the line, like training two pilots on a plane instead of one. There's just such a huge economic impact of these regulations to us.
The other regulations that I was talking about are mainly just administrative resources for legal services, for training all of our staff members and all of the development of the manuals. We're talking about $50,000 sometimes to create a manual. There are lot of regulations that come out, and it's all just happening so fast. I've been in this company for 15 years. It's very fast.
My message is that those people who are developing these manuals and implementing these regulations need to also be focused on providing low-cost options to our consumers and finding a way to make travel better.