Thank you.
Now I'm going to turn to the union representatives.
Ms. Murray, I believe you said you didn't think this was an isolated incident as the Via executives claimed. Do you have any data or information on the number of incidents involving extended delays?
I think it's important to distinguish between delays of a half-hour or hour and delays lasting four, five, six, seven, eight or 10 hours. Delays like that are simply unacceptable. The company has to take responsibility and do something about those.
Do you, as a union member, have any data on that, internally?