I can commit that Via Rail will do better for their passengers. I can also say that, after the December 2022 incident, Via Rail committed to an action plan that improved the way they handled emergencies with passengers in tow, and it is clear that these policies weren't properly applied during the Labour Day weekend this year. That's why I asked for an updated emergency management plan, a third party investigation and concrete steps to improve communication, and I will ensure that these issues are addressed. Passengers and Canadians deserve better.
On October 10th, 2024. See this statement in context.