Xavier Barsalou-Duval at the Transport, Infrastructure and Communities Committee

On June 16th, 2022. See this statement in context.

June 16th, 2022 / 4:15 p.m.

Bloc

Xavier Barsalou-Duval Bloc Pierre-Boucher—Les Patriotes—Verchères, QC

I have another question for you.

You said earlier that you estimated the wait time at the moment to be 15 minutes on average. From what I understand, you estimate it from the first scan, so when people scan their passport at the kiosk, until they meet an agent.

I wonder if this data underestimates the actual wait time. In my own recent experience, when I came back from abroad, the airport was so crowded with passengers getting off planes that just getting to the first scan was a feat. So there's also a queue before you get there.

Wouldn't it be more appropriate to measure the data from the time of deplaning of the aircraft?

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