Thank you very much for that question.
I'm not surprised when we talk about the fact that the experience involves all partners doing their part. It's a joint accountability that we all have together. To the comments that have been made, whether it's an issue at CATSA or an issue at CBSA, for us as the airports, it's a question that comes up.
As the airport, we look at our role as being the facilitator to bring all these partners together for the conversation to make sure that we can provide the service that we need to for the passenger. Going into the summer, we had an event at the Calgary airport. We brought all of CATSA, CBSA, USCBP and PHAC together with our media partners, and we talked about what travel would mean and look like, and what passengers could expect at the airports.
Our investment in YYC Express and virtual queuing demonstrates our commitment to making things work better for our partners. We also need our partners to have good conversations with us and to be open and transparent about some of the information.
One challenge we have with CATSA is that the wait times that CATSA provides and delivers to the public aren't based on the end of the line. They're based on where CATSA starts monitoring and screening, and that's not as transparent. We need that transparency.
We recognize that we're an ecosystem and that it's our joint reputation, but we need the support of our partners at the airport, and the airport will then provide our support back to those partners.