The government needs to act more as a partner than as a collector of taxes. We need them to be a partner. Everyone on this panel today has indicated that we work with government hand in hand. All these people are partners in the passenger experience, and they need to be there to help us along in improving the technology, facilitating the process and cutting down red tape. They're a big player, and they need to work with us to alleviate many of these irritants.
On September 28th, 2022. See this statement in context.