Ms. Hunka, putting yourself in the shoes of a passenger, where does the buck stop? The passenger is just trying to get where they need to go. They've paid a bunch of money, and now they're sleeping on the floor of the airport at two in the morning.
There are all these different partners, as you characterized them. Does the buck stop with the minister? Who does it stop with? I'm just trying to understand who's accountable when things go poorly.