When you're looking at the airports and how the airports work today, and whether there is anything in their administrative practices that would have resolved the problem we saw, I don't think there is.... I think the only thing that was missing, really, was the authority by the airport to manage the demand of their services and understand what the infrastructure was capable of handling. They needed to basically exercise that responsibility and accountability, and say, “There's only so much we can handle through this airport.” That was not happening.
