Under the current regime, the government needs to give employee representatives access to CATSA. That is the organization with the federal mandate to invest in airports and security.
Most of our demands have to do with money, because that's where the quickest impact is felt. However, a myriad of steps can be taken to organize the work more effectively, provide a better work-life balance and thus make the job more appealing. Right now, we have to contend with the agencies—I'm not trying to point the finger at them—and the agencies, in turn, get their mandate from CATSA.
First, the government needs to give CATSA the resources to fix the problem around collective bargaining.
Second, the government needs to make a serious effort to improve working conditions overall, as well as the working atmosphere. That means recognizing the tremendous value of the work these officers do.