I would say that it's extremely difficult for them to be responsive. Their response has been hot and cold over the course of my tenure working with Kitselas and trying to engage with CN.
I am unaware of their staffing abilities and their ability to reach out and discuss across the line. Indigenous groups becoming more and more aware of the risks and threats that are posed by the rail represents a very scary reality for CN.
No, the relationship-building process has not been a truly consultative one, particularly in this regard.