Thank you, Mr. Chair.
Thank you to all of our witnesses for being here today.
What we've heard so far at this meeting is a pretty stunning indictment of the air passenger protection regulations and how they've been enforced during a time when air passengers across the country have gone through some pretty extreme circumstances and have been put in some extremely inconvenient situations. Of course, the study that our committee has undertaken is coming at a time when there are over 20,000 complaints before the CTA, and it is right before the Christmas travel season, when we risk seeing that number jump even higher.
I have a whole bunch of questions, but I want to start with Mr. Lukács.
Welcome back to the committee, Mr. Lukács. I want to start by asking you if you can elaborate on the specific regulatory and legislative changes that you believe this committee should recommend as a way of strengthening Canada's air passenger rights system.