Thank you, Mr. Chair.
We heard in previous testimony about the challenge that's presented when a whole flight of people is inconvenienced by a delay or cancellation, yet only a small percentage of those passengers have the tenacity to go through a very bureaucratic and lengthy process to pursue compensation. Every single passenger on that flight had the same experience, yet only a tiny percentage are going to possibly get compensation. This seems like a situation that heavily favours the airline, because even if they have to pay out, it's only to a fraction of the passengers affected.
I understand that the legislation provides the CTA with the power to make determinations on a flight-by-flight basis, as opposed to a passenger-by-passenger basis.
Mr. Lukács, I wonder if you could talk about this power the CTA has and whether it uses it effectively.