As a Crown corporation, we are funded by the province. Every year we have to do a business plan to identify what we expect our ridership to be for the coming year. The ministry will allocate resources to us for that.
We have different divisions, as I mentioned in my submission earlier. For the motorcoach division, we're at approximately 80% cost recovery. The ministry provides the funding for that shortfall. That's just for the operating funding.
For our capital funding, we do receive yearly capital funding to provide for the purchase of buses we will need. We have a fleet management plan we go through, and the ministry is very involved in that.
In terms of our costing for our customers, we do have a cost per passenger that we monitor. One thing we try to make sure we're doing is ensure that we keep the cost to our customer at a reasonable level. We don't want to scare customers away. We don't want to charge exorbitant amounts for tickets for travelling a distance. We're continually looking at ways to optimize our service and where we can find more efficiencies to try to ensure that our revenue streams still come in. It's been very difficult during the pandemic.
Again, we have support from our provincial government to continue those services. When there are stoppages or when bus services do cancel service, then we have the ability to go in and provide that service on short notice, as we did when Greyhound pulled out of all of Canada.