Ms. Michelle Greenshields at the Transport, Infrastructure and Communities Committee

On November 28th, 2022. See this statement in context.

November 28th, 2022 / 4:10 p.m.

Director General, Dispute Resolution Branch, Canadian Transportation Agency

We can speak to the portion of complaints that we have that are related to flight disruptions. Currently, of the cases that were received in 2021-22, 43% of the total complaints were related to flight disruptions.

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