Again, the last couple of years have been extraordinary, and we saw an extraordinary number of disruptions that certainly caused an unpredictable number of complaints that were not forecasted.
I know that the Canadian Transportation Agency is doing their best to deal with this unprecedented volume. We are committed to working with them. When I say “we”, I mean the Government of Canada, Transport Canada, and me personally. We work to provide them the resources they need, but we also work with them on figuring out how we can improve the efficiency of the system.
This period has stress-tested the system and has exposed some areas of vulnerabilities, and, as I said to you and to the committee just now, I am committed to currently reviewing the lessons learned from this period, and whatever recommendations are found to improve and strengthen the air passenger bill of rights, we will take action on them.