Thank you very much, Mr. Chair.
I'm going to put a number of fairly short questions to you, because this has raised a lot of questions. We've heard many comments from people back home who have been stuck in airports and planes for hours and hours.
I would just like to give the airlines a piece of advice: don't do what the government did, with its lineups to get a number, as they did with the passport issue. At Air Canada, you have to wait in line to get a phone line. Yet everyone has access to a mobile phone. Put the number out there and make sure that people will answer the phone. I think that's the best solution in these situations.
I would like to ask each of the companies when the discussions with the Minister of Transport took place.
We know that Sunwing only spoke to him on January 5. As for WestJet, however, when exactly did you first speak directly to the minister?