Thank you very much, Mr. Chair.
I think one of the most glaring stories to come out of the holiday season involved passengers on an Air Canada flight at YVR who were stuck on board and waiting to deplane for 11 hours. For those of us who fly, I can't imagine what that situation must have been like.
My question is for Mr. O'Connor from Air Canada. The CTA requires you to allow passengers to disembark—to deplane—after three hours and 45 minutes on the tarmac. Why was that not done?