Thank you, Mr. Chair. The majority of my questions will be for Ms. Vrooman.
Like many Canadians and Christmastime travellers, I was stuck in the Vancouver airport, waiting for a rescheduled flight. I sat with my wife on an aircraft. I was one of the fortunate ones. We were on the aircraft for only four and a half hours, waiting for de-icing fluid. The pilot came on and said that YVR wanted to hold on to the passengers a bit longer as they had run out of de-icing fluid.
Ms. Vrooman, you have a fancy video, which closes by stating: Let it snow. We're ready for winter at YVR.
Aéro Mag conducts your de-icing services at YVR. I'm very familiar with airport ecosystems. They have 15 de-icing trucks and 10 communal de-icing bays. How can they run out of de-icing fluid?