Thank you, Mr. Chair, and thank you to all our officials for being here this afternoon and for your very valuable testimony.
I also want to take the opportunity, because I'm sure you don't often hear this, from the bottom of my heart, to thank you and your teams very much for all the hard work you do. I know this isn't easy. A lot of very difficult questions are being addressed to you today. I have full confidence in your ability to see us through this difficult time. Thank you for doing what you do.
This question is for Transport Canada officials. I don't know who could take it. Earlier, when the minister was here, my colleague, Ms. Lantsman, suggested he use authorities he has under subsection 49(1) of the act to order the CTA to conduct an inquiry into what happened during the holidays. However, if he opted for this, while the agency would be required to conduct an inquiry and make public a summary of its findings—of course without any confidential information—such an inquiry would be analytical in nature and would not result in any corrective action. It would also consume agency resources that might otherwise be applied to addressing the backlog in complaints, which Ms. Pégeot spoke about.
This would not necessarily be the best use of its limited resources, would it, especially if we are already starting to get a good picture of what happened and why it happened?