Mr. Strahl, first of all, thank you for highlighting the work that was done during the summer by continually bringing the airlines and other players in the sector together to ensure that we were on the same page and that they understood the government's expectations of them. In fact, at that summit that was held in November, it was made very clear to participants that we wanted to do everything in our power to avoid what we saw in the summer. To a large degree, much of that was avoided.
Again, I won't deny that the extreme weather events caused significant disruptions. Combined with the rush of the Christmas holiday and bad decisions by operators, they ended up causing an unfortunate and frustrating delay, and frustrations for many passengers.
Second, I know you're not deliberately trying to mislead Canadians, because I know that the airlines and the airports clearly said to you that my office was in regular contact with airports and airlines—