Thank you, Ms. Koutrakis, and thank you, as my parliamentary secretary, for playing an important role in this period.
First of all, during the summer ordeal, I had the opportunity to speak with all airlines individually, to visit many of the airports—large, small and regional—and to benefit from their experience and insight. Then, last November, we hosted a summit that brought together the CEOs of airlines and airports, as well as representatives of unions, and we talked about action that was necessary moving forward.
Just before Christmas we also stood up a working group that involved airports, airlines and government agencies in preparation for the Christmas season, to make sure all the focus was on preparing for the Christmas rush. We all know Christmas is one of the busiest times of the year, so we did a lot of preparatory work. Unfortunately, the storm happened and caused extreme disruption, and we also ended up seeing unfortunate decisions made by an airline operator that caused many of the—