Thank you for your question, Ms. Vignola.
First of all, thank you for repeating the fact that they were two different situations.
Canadians are used to the fact that we live in Canada and occasionally have extreme weather events that disrupt our travel plans. Canadians are patient when it comes to these things.
What is unacceptable to them and to me is being kept in the dark about what alternative plans are being provided, or being left stranded for days on end without any information. That was unacceptable. Today Sunwing acknowledged that it had made a mistake.
Having said that, I will answer your questions.
Yes, there are opportunities to strengthen the passengers' bill of rights. I said this in my committee appearance on December 5, and I will repeat it now, and I will assure you that I and the department are currently working on these rules.