Xavier Barsalou-Duval at the Transport, Infrastructure and Communities Committee

On January 26th, 2023. See this statement in context.

January 26th, 2023 / 11:15 a.m.

Bloc

Xavier Barsalou-Duval Bloc Pierre-Boucher—Les Patriotes—Verchères, QC

Thank you.

We were talking about communication problems earlier. You said that you communicate with train employees from the VIA Rail control centre, and that those employees in turn provide the information to the customers.

Was there sufficient communication? Was the issue between the control centre and train 55 or between train employees and customers?

Are there any other ways to provide information other than over the train loudspeakers?

We know that some rail old cars are old. They are older than I am. The sound quality is probably not optimal in all cases.

Have you used other ways of communicating with people or are you considering doing that?

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