We also know that Canadian airlines have significantly more work to do to ensure that they meet the needs of all their travellers, including Canadians with accessibility needs and those flying with mobility aids. We've heard a lot about unfortunate incidents that have happened recently. If a traveller is flying with their mobility aid, they rightfully expect that it will make it to their destination and that it will be undamaged. Anything else is absolutely unacceptable.
Mr. Lawford, maybe you can weigh in on this. How could the APPR be strengthened to improve accessibility and inclusivity, particularly for persons with disabilities?