In terms of responding to the relationship between passengers and other players, that interface between CATSA should be with the airline. The international standard established by the Montreal Convention and the European regime is that passengers have a single address, and that's the airline. Even for baggage that may be damaged by CATSA, say, the airline pays the passenger, and the airline then claims from CATSA.
It's a corporate dispute resolution between those large players, where the passenger should have a single address for their complaints. However, we certainly do support that airlines should have an avenue to recoup some of their damages, some of their expenses, from third parties who are responsible for the situation.